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CONTACT US

We are constantly improving our customer service and shopping experience. We are working with our customers or learning new products that come to the market, and if we don’t answer our phones during our normal business hours, and that happens on rare occasions, we are serving our customers or customer service experts are having a geek session about one of our products. Rest assured our customer experts will get right back to you either by e-mail or phone.


By Phone: By Email:
(877)
Main Office (585)385-1210 customerexperts@purelychesssets.com

By Fax:
(585)385-9504

By Mail:
Attn: Customer Service Experts
Shay Stores: PurelyChessSets.com
121 Sully’s Trail, Suite 5
Pittsford, New York, 14534